Purchasers, their employees and consumers in general
can make the best purchasing and health care decisions
at all levels of care if they can access information on
performance. Standardized and comparable information
can be a tool for consumers and providers and can be
used to drive quality improvement at all levels.
CCHRI, a collaborative of health care purchasers, plans
and providers promotes collaboration instead of
competition in data collection and reporting. On
occasion, CCHRI may also develop, test and report
on new measures. It publishes a yearly report with
performance data. CCHRI provides the following:
- A single process for collection and analysis;
- Use of an independent and impartial third party to assemble and analyze the data;
- Standardized performance reporting definitions.
CCHRI programs are supported by fees from participating health plans and physician groups with supplemental funding from the PBGH Quality Improvement Fund and foundations.
CCHRI benefits PBGH member employees and California consumers by assuring that health care organizations can be compared on an “apples-to-apples” basis. This approach has also benefited participating health plans and physician organizations by streamlining and reducing the burden for collection and reporting of the information. Publicly reporting quality information helps improve performance. Health plans and physician organizations are able to use the results for their own quality improvement. Since the start of reporting in 1994 there have been significant advances in patient care and satisfaction according to CCHRI health plan and physician group results. CCHRI manages the following programs:
Health plan measurement and reporting programs
Physician and physician group measurement and reporting programs: