Provider After-Hours Access Survey (PAHAS)
CCHRI conducts a telephone survey of primary care physician offices to assess after-hours physician availability and access to appropriate emergency and urgent care information. The survey is conducted for fifty primary care office sites in each participating provider group and results are publicly reported. Learn more about the After Hours Survey »
2010 Survey Script (pdf)
Corrective Action Plan (pdf)
Learn more about these important healthcare organizations:
- California Department of Managed Healthcare
The DMHC licenses and regulates California health plans and recently enacting new regulations regarding timely access.
- California Quality Collaborative (CQC)
California Quality Collaborative (CQC) is a healthcare improvement organization dedicated to advancing the quality and efficiency of patient care in California. During CQC's Improving Patient Experience Collaborative physician groups work together to implement the changes known to improve patient satisfaction.
2007 Survey Script (pdf)
2009 Survey Script (pdf)