Report Card
Measures of health plan performance and member experience
Health plan performance results reported by CCHRI are part of HEDIS 2009 (Healthcare Effectiveness Data and Information Set) and CAHPS (Consumer Assessment of Healthcare Providers and Systems), a set of standardized measures developed and maintained by the National Committee for Quality Assurance, (NCQA).
To view the 2009 California Health Plan Report Card, click on the following:
2009 HMO Report Card
2009 PPO Report Card
2009 Medicare Report Card
*The Medicare data includes results for two SCAN plans. The SCAN Legacy plan was previously a demonstration Social HMO and currently has 97% of membership enrolled in an Institutional Living in the Community Special Needs Plan. The SCAN Classic plan is similar to the other Managed Medicare plans.
Caution
Use caution when comparing results from California health plans not listed in this report with results that do appear here. CCHRI cannot ensure other data were collected under similar circumstances or that the results can be fairly and uniformly compared.
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