
Clinical Measure Descriptions
The clinical performance results displayed in the CCHRI Report on Quality use NCQA HEDIS Performance measures to evaluate four important components of quality medical care:
- The use of preventive services and routine screening tests, such as immunizations and mammograms, that help patients stay healthy;
- The utilization of the most up-to-date medical treatment and medication for the treatment of sudden illnesses and mental health issues such as heart attacks and depression, that help patients get better;
- The medical care for patients with chronic conditions, such as asthma and diabetes, that help patients cope with their illness.
- The members’ ability to access needed care or services.
To find out more about the clinical measures select from the measure categories listed below:
Access and Availability of Care
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| Measure |
Description |
Products |
| Call Abandonment |
|
HMO/PPO/Medicare |
| Call Answer Timeliness |
|
HMO/PPO/Medicare |
| Initiation and Engagement of Alcohol and Other Drug Dependence Treatment |
Initiation of AOD Treatment - Total |
HMO/PPO/Medicare |
| Initiation and Engagement of Alcohol and Other Drug Dependence Treatment |
Initiation of AOD Treatment - Age 13 - 17 |
HMO/PPO/Medicare |
| Initiation and Engagement of Alcohol and Other Drug Dependence Treatment |
Initiation of AOD Treatment - Age 18+ |
HMO/PPO/Medicare |
| Initiation and Engagement of Alcohol and Other Drug Dependence Treatment |
Engagement of AOD Treatment - Total |
HMO/PPO/Medicare |
| Initiation and Engagement of Alcohol and Other Drug Dependence Treatment |
Engagement of AOD Treatment - Age 13-17 |
HMO/PPO/Medicare |
| Initiation and Engagement of Alcohol and Other Drug Dependence Treatment |
Engagement of AOD Treatment - Age 18+ |
HMO/PPO/Medicare |
| Prenatal and Postpartum Care |
Timely Initiation of Prenatal Care |
HMO |
| Prenatal and Postpartum Care |
Postpartum Care |
HMO |
Behavioral Health
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| Measure |
Description |
Products |
| Antidepressant Medication Management |
Effective Acute Phase Treatment |
HMO/PPO/Medicare |
| Antidepressant Medication Management |
Effective Continuation Phase Treatment |
HMO/PPO/Medicare |
| Follow-up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder |
Initiation Phase |
HMO/PPO |
| Follow-up Care for Children Prescribed Attention-Deficit/Hyperactivity Disorder |
Continuation and Maintenance (C&M) Phase |
HMO/PPO |
| Follow-up After Hospitalization for Mental Illness |
Follow-up within 30 days of hospital discharge |
HMO/PPO/Medicare |
| Follow-up After Hospitalization for Mental Illness |
Follow-up within 7 days of hospital discharge |
HMO/PPO/Medicare |
Cardiovascular Conditions
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| Measure |
Description |
Products |
| Cholesterol Management for Patients with Cardiovascular Conditions |
LDL-C Screening |
HMO/PPO/Medicare |
| Cholesterol Management for Patients with Cardiovascular Conditions |
LDL-C Level of <100 mg/dL |
HMO/Medicare |
| Controlling High Blood Pressure |
|
HMO/Medicare |
| Persistence of Beta-Blocker Treatment After a Heart Attack |
|
HMO/PPO/Medicare |
Diabetes
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| Measure |
Description |
Products |
| Comprehensive Diabetes Care |
HbA1c Test |
HMO/PPO/Medicare |
| Comprehensive Diabetes Care |
HbA1c level <=9.0 percent |
HMO/Medicare |
| Comprehensive Diabetes Care |
Retinal Exam |
HMO/Medicare |
| Comprehensive Diabetes Care |
LDL-C Screening |
HMO/PPO/Medicare |
| Comprehensive Diabetes Care |
LDL-C Level of <100 mg/dL |
HMO/Medicare |
| Comprehensive Diabetes Care |
Medical Attention for Nephropathy |
HMO/PPO/Medicare |
| Comprehensive Diabetes Care |
Blood Pressure Control (<130/80) |
HMO/Medicare |
| Comprehensive Diabetes Care |
Blood Pressure Control (<140/90) |
HMO/Medicare |
Medication Management
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| Measure |
Description |
Products |
| Annual Monitoring for Patients on Persistent Medications |
Total |
HMO/PPO/Medicare |
| Annual Monitoring for Patients on Persistent Medications |
ACE Inhibitors or ARBs |
HMO/PPO/Medicare |
| Annual Monitoring for Patients on Persistent Medications |
Digoxin |
HMO/PPO/Medicare |
| Annual Monitoring for Patients on Persistent Medications |
Diuretics |
HMO/PPO/Medicare |
| Annual Monitoring for Patients on Persistent Medications |
Anticonvulsants |
HMO/PPO/Medicare |
| Potentially Harmful Drug-Disease Interactions in the Elderly |
Total |
Medicare |
| Potentially Harmful Drug-Disease Interactions in the Elderly |
Falls + Tricyclic Antidepressants or Antipsychotics |
Medicare |
| Potentially Harmful Drug-Disease Interactions in the Elderly |
Dementia + Tricyclic Antidepressants or Anticholinergic Agents |
Medicare |
| Potentially Harmful Drug-Disease Interactions in the Elderly |
Chronic Renal Failure + Nonaspirin NSAIDs or Cox-2 Selective NSAIDs |
Medicare |
| Use of High-Risk Medications in the Elderly |
One Prescription |
Medicare |
| Use of High-Risk Medications in the Elderly |
Two or More Prescriptions |
Medicare |
Musculoskeletal Conditions
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| Measure |
Description |
Products |
| Osteoporosis Management in Women Who had a Fracture |
|
Medicare |
| Use of Imaging Studies for Low Back Pain |
|
HMO/PPO |
| Disease Modifying Anti-Rheumatic Drug Therapy in Rheumatoid Arthritis |
|
HMO/PPO/Medicare |
Prevention and Screening
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| Measure |
Description |
Products |
| Breast Cancer Screening |
Total |
HMO/PPO/Medicare |
| Cervical Cancer Screening |
|
HMO/PPO |
| Childhood Immunizations |
Combo 3 |
HMO |
| Childhood Immunizations |
Combo 2 |
HMO |
| Childhood Immunizations |
MMR |
HMO |
| Childhood Immunizations |
HiB |
HMO |
| Childhood Immunizations |
VZV |
HMO |
| Childhood Immunizations |
HepB |
HMO |
| Childhood Immunizations |
DTaP |
HMO |
| Childhood Immunizations |
IPV |
HMO |
| Childhood Immunizations |
Pneumococcal Conjugate |
HMO |
| Chlamydia Screening in Women |
Total |
HMO/PPO |
| Chlamydia Screening in Women |
Age 16-20 |
HMO/PPO |
| Chlamydia Screening in Women |
Age 21-24 |
HMO/PPO |
| Colorectal Cancer Screening |
|
HMO/Medicare |
| Flu Shots for Adults Ages 50 - 64 |
|
HMO/PPO |
Respiratory Conditions
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| Measure |
Description |
Products |
| Appropriate Testing for Children with Pharyngitis |
|
HMO/PPO |
| Appropriate Treatment for Children with Upper Respiratory Infection |
|
HMO/PPO |
| Avoidance of Antibiotic Treatment in Adults with Acute Bronchitis |
|
HMO/PPO |
| Pharmacotherapy Management of COPD Exacerbation |
Dispensed systemic corticosteroid within 14 days of event |
HMO/PPO/Medicare |
| Pharmacotherapy Management of COPD Exacerbation |
Dispensed a bronchodilator with 30 days of event |
HMO/PPO/Medicare |
| Use of Appropriate Medications for People with Asthma |
Age 5-9 |
HMO/PPO |
| Use of Appropriate Medications for People with Asthma |
Age 10-17 |
HMO/PPO |
| Use of Appropriate Medications for People with Asthma |
Age 18-56 |
HMO/PPO |
| Use of Appropriate Medications for People with Asthma |
Total |
HMO/PPO |
| Use of Spirometry Testing in the Assessment and Diagnosis of COPD |
|
HMO/PPO/Medicare |
|
 |

CCHRI Senior Manager
Cathie Markow, PBGH
cmarkow@pbgh.org
Reporting Principles
Guidelines for Use of Data
About the Reports
Clinical Measure Descriptions
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